How can we help you?

HanziFacil is an interactive platform for learning Mandarin Chinese. It combines flashcards, practice games, AI conversations, and progress tracking to help you master Chinese characters (Hanzi) effectively.

No! You can start practicing right away without creating an account. However, if you create one, your progress will be saved and you can access it from any device.

HanziFacil supports all HSK levels, from beginner to advanced. The content follows the official HSK curriculum so it complements your formal studies at any stage.

HanziFacil is designed as a study companion, not a replacement for your teacher. It lets you use your teacher's materials, create custom decks from class vocabulary, and practice exactly what you're studying in class.

You can sign up using your email or through Google. Click 'Get Started' on the homepage and follow the steps. It takes less than a minute.

Yes. Once you create an account, your progress syncs automatically. You can study on your phone, tablet, or computer.

Send an email to soporte@hanzifacil.com requesting account deletion. We will process your request and delete all your personal data within a reasonable timeframe.

Flashcards use spaced repetition, a scientifically proven method for long-term memorization. You'll see a Hanzi character and rate how well you know it. The system automatically schedules reviews so you see difficult cards more often and easy cards less frequently.

Yes! You can search our verified database and build decks instantly. You can also take a photo of a word list from your teacher — our OCR detects the Hanzi automatically. No manual typing needed.

Community decks are flashcard sets created and shared by other users. You can browse and add them to your collection to study vocabulary curated by fellow learners and teachers.

Yes, HanziFacil includes official HSK vocabulary decks for all available levels. These are ready to use from day one.

HanziFacil offers several practice modes: Character Writing (draw characters by hand), Sentence Builder (arrange words to form correct sentences), and Missing Character (fill in the blank in context). All games are connected to your current study material.

Yes! The games use the vocabulary from your flashcard decks, your grammar topics, and the Hanzi you're currently reviewing. Everything you play reinforces exactly what you're studying.

Absolutely. Before starting a game, you can configure which Hanzi and grammar structures to practice. This makes the games a perfect tool for exam preparation.

You can create spoken conversations using your Hanzi vocabulary. Two AI characters converse in Mandarin, and you can click any word to see its pinyin and meaning. You can also chat directly with an AI that explains things in your native language.

When you use AI features, the text you enter is sent to external AI providers to generate responses. We use trusted providers (OpenAI, Anthropic, DeepSeek, Qwen). No personal data beyond your input text is shared. See our Privacy Policy for details.

Yes. You can add specific Hanzi characters before starting a conversation, and the AI will incorporate them into the dialogue. This way you practice exactly the vocabulary you need.

Yes, HanziFacil is completely free right now. All features are available at no cost while we're in active development.

No. HanziFacil is free while we're in development. Once all planned features are live, we will introduce pricing. If you sign up now, you'll enjoy everything for free until then.

None. There are no hidden fees, no premium tiers, and no in-app purchases. Every feature currently available is completely free to use.